The Onsite Director leads and manages all onsite services delivered at employer locations. This role is responsible for team leadership, service quality, client relationships, and financial performance of the Onsite Services Team.
Key Responsibilities
Lead and oversee all onsite services provided at employer facilities and approved off-site locations
Manage, support, and hold onsite clinicians and staff accountable for performance, timelines, and service quality
Oversee and perform job analyses, risk analyses, ergonomic assessments, and employer-specific clinical services
Oversee and perform drug testing services (urine, oral fluid, hair follicle), including supply management and compliance
Develop and maintain Early Intervention, Post Offer Employment Testing (POETs), and Fit for Duty programs, including reporting
Maintain required training and certifications for self and onsite team to deliver employer testing services
Design and implement preventative programs such as micro-breaks, warm-ups, and safe lifting education
Own relationships with existing onsite employer clients and serve as a primary point of contact
Identify and pursue new onsite service opportunities through in-person and virtual meetings
Meet growth and performance goals established by the CEO
Develop proposals, service contracts, and RFP responses related to onsite services
Deliver outcome and return-on-investment reports to employer clients
Collaborate with Marketing and Leadership teams on employer-focused seminars, outreach, and communication
Represent ARC Physical Therapy+ Onsite Services through speaking engagements, conferences, and community events
Maintain clear communication across clinic leadership, regional teams, corporate staff, and employer partners
Attend scheduled leadership meetings and provide regular updates on onsite performance and growth
Maintain responsibility for the financial performance of the Onsite Services Team
Perform other duties as needed to support onsite operations and employer partnerships