What you’ll do:
You’ll be the point person for the non-clinical patient experience...making every visit smooth from start to finish:
Welcome patients and create a “they know my name” experience
Answer phones with confidence and warmth
Schedule visits electronically and keep the day flowing
Verify insurance benefits and confirm patient info (personal + financial)
Maintain charts and EMR accuracy
Handle patient payments (collect/post/deposit)
Support clinic operations: faxing, filing, misc. tasks as needed