We are seeking an experienced Raintree Integration & Support Specialist to lead the installation, configuration, and rollout of multiple Raintree integrations across a large-scale environment. This role is critical in ensuring successful deployment, standardization, and adoption of new features across approximately 120 Raintree instances. This position can be remote or hybrid in the Houston office.
Key Responsibilities
- Lead end-to-end implementation of Raintree integrations, including planning, installation, configuration, testing, and deployment
- Configure and optimize Raintree environments to support new integrations and features
- Manage large-scale rollout strategy across 120 Raintree environments, ensuring consistency and minimal disruption
- Collaborate with internal stakeholders (IT, operations, clinical teams, vendors) to gather requirements and align solutions
- Troubleshoot integration issues and provide timely resolution during and after deployment
- Develop and maintain deployment documentation, standard operating procedures, and configuration guides
- Provide training and support to end users and internal teams on new features and integrations
- Monitor system performance post-deployment and recommend improvements
Ensure compliance with data security, HIPAA, and organizational standards