Carries out primary duties such as verifying insurance benefits and insurance pre-certification and authorizations for all patients. Assists in the management of patients by communicating to each clinic about every patient’s benefits and anticipated, estimated costs for coming to therapy. Data entry of this important information must be done correctly, completely, and in a timely manner. Must also be flexible in order to occasionally lend assistance to other receptionist positions within the organization. Demonstrates the ability to maintain good rapport with the public and with all other personnel and medical staff.