Reporting to the Director, Store Inventory, Assortment Planning and Retail Operations, the Retail Experience Manager is responsible for executing the retail vision across all stores throughout Canada.
Key Responsibilities
- Provide inspiring leadership by recruiting, developing, and coaching team members while fostering a culture of performance and collaboration.
- Ensure strategic and operational alignment among leaders and business partners to guarantee consistent execution of store standards nationwide.
- Drive financial and operational performance, including contributing to the annual budget, monitoring expenses, analyzing variances, and implementing dashboards and key performance indicators.
- Develop and execute the merchandising strategy, including assortment planning, planogram management, and go-to-market processes, while ensuring system and data integrity.
- Strengthen the in-store customer experience by implementing training and capability development programs (sales, leadership, operations) and monitoring their adoption and effectiveness.
- Contribute to continuous improvement by analyzing industry trends, consumer behavior, and overall performance to optimize methods, tools, and practices.