Manage day-to-day communication and relationships with ocean carriers for import and export shipments
Maintain and update ocean carrier contracts, rates, and surcharge changes in a centralized system
Monitor contract validity, rate compliance, and Minimum Quantity Commitments (MQC) by carrier
Track and manage demurrage, detention terms, surcharges, and cost exposure
Monitor carrier space allocations and adherence to volume commitments for imports and exports
Track carrier routings, transit times, schedules, and overall service reliability
Partner with the Planning team on export forecasts, carrier allocations, and routing or transit changes
Coordinate with the Supply team on import bookings, routing, transit times, and carrier-related issues
Collaborate with Quality and Warehouse teams to ensure container and cargo condition upon arrival
Review, verify, and support resolution of ocean freight invoices, purchase orders, and disputes in coordination with Finance
Generate and manage carrier-related container and cargo claims, while supporting financial reviews, forecasting, and performance reporting

Ocean Analyst