The Regional Operations Manager - East Coast role requires blending strong internal capabilities with external perspectives, creating an opportunity to champion new initiatives that demonstrate breakthrough thinking. You'll lead highly visible projects that will have a significant impact on the direction and performance of the division.
- Oversee multi-site 3PL warehouse operations across across Philadelphia, Savannah, Miami and Toronto, ensuring consistent performance and service levels
- Conduct regular site visits, audits, and performance reviews to ensure alignment, accountability, and operational excellence
- Serve as the primary point of contact for site-level issues and coordinate support requests with the Headquarters Operations team
- Provide support within the warehouse to the Drayage and Transportation teams for inbound and outbound shipments as needed to ensure smooth logistics and timely deliveries
- Drive operational excellence across all warehouse functions, including inventory management, rotation (FIFO/FEFO), fulfillment, and shipping
- Lead continuous improvement initiatives using Lean and Six Sigma methodologies to enhance efficiency, accuracy, and cost performance
- Manage KPIs and leverage data analytics to optimize processes and support data-driven decision-making
- Collaborate with 3PL partners and IT teams to implement system, process, and technology improvements
- Ensure inventory accuracy, proper stock rotation, product quality, and compliance with safety and regulatory standards
- Control operational costs and support budgeting, forecasting, and financial performance targets
- Lead, develop, and align teams while driving change management and a culture of continuous improvement