Energy Change Specialist

The Role

The codes we support and operate in are at the heart of the regulation of the GB energy market, setting the standards for new and improved ways of working. Covering the complete breadth of the market, they have introduced a new model of cooperation and best practice for Code Management and delivery of a new digital, modern, and accessible, consumer-centric code.

The Codes Change Management Team is responsible for the detailed analysis, solution design and requirement specification for all Change Proposals in the Retail Energy Code (REC), Smart Energy Code (SEC) and Independent Gas Transporters’ (IGT) Unified Network Code (UNC) sectors. It is empowered and responsible for delivering changes to industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent and effective change process that focuses on consumer outcomes.

The Change Management Team are empowered and responsible for delivering a strategic programme of change to the industry, proactively raising Change Proposals to address known issues and opportunities and prioritising the change agenda to deliver an innovative, transparent and effective change process that focuses on consumer outcomes.

The Change Analyst will be responsible for the day-to-day operation of the change process through to implementation, developing solutions to address complex and/or technical issues and realise opportunities in the energy market. This will involve engaging with stakeholders to capture views and impacts, producing change documentation and ensuring products remain accurate and up to date.

Responsibilities

• Develop an in-depth understanding of the Energy Codes, their products and the end-to-end impacts of these on industry stakeholders and consumers.
• Provide advice and support to parties and stakeholders in understanding and engaging in the change process.
• Identify the impacts of Change Proposals to code products, parties and service providers, consumers and other industry codes.
• Analyse the root-causes of issues and develop effective, proportionate and enduring change solutions in collaboration with other Code Manager Service Providers.
• Produce comprehensive, accurate and realistic Change Proposal Plans setting out a timetable for each Change Proposal relative to its complexity, importance and time-sensitivity.
• Produce and review responses to impact assessments and consultations, identifying required amendments to solution options and legal drafting.
• Complete cost-benefit analysis and produce robust business cases to support the case for approving or rejecting Change Proposals.
• Produce high quality change documentation to internal quality standards.
• Develop and maintain strong, collaborative working relationships with other Code Managers and Code Manager Service Providers.
• Provide 2nd line support to the service desk to resolve change management queries and assist with front line queries during busy periods.

Competitive salary plus excellent benefits package