Reporting to the ERP Manager, you’ll be central to the ongoing evolution of our D365 F&O platform — supporting analysis, testing and implementation of new features across every major business process: procure-to-pay, quote-to-cash, manufacture-to-stock and beyond.
What you’ll be doing:
- Partner with subject matter experts and department leads to capture business needs, map end-to-end processes, and translate them into clear, actionable D365 requirements.
- Act as the trusted bridge between business stakeholders and IT — making sure both sides understand each other and move in the same direction.
- Facilitate requirements workshops and document current- and future-state processes; create clear SOPs that people actually use.
- Lead governance and change management through prioritization, impact assessment, QA, UAT and end-user training — so changes land smoothly.
- Evaluate competing solutions, flag risks and help the team make smart, informed decisions on system enhancements.
- Champion continuous improvement — spotting inefficiencies and proposing better ways to work.
- Collaborate with external partners (VARs) and support integration projects that extend the value of D365.
- Build and support automated testing practices to keep the system stable and regressions caught before they reach users.