We’re seeking a skilled Support Analyst with hands-on experience in the Microsoft stack (.NET, AngularJS, Webforms, WCS), SOAP services, SQL, Jenkins, Camunda, PowerShell, and YAML. This role focuses on incident/problem resolution, impact analysis, release support, and application enhancements.
Key Responsibilities:
- Troubleshoot and resolve application issues across Microsoft technologies
- Perform impact assessments, root cause analysis, and coordinate releases
- Develop automation scripts and manage CI/CD pipelines (Jenkins, PowerShell, YAML)
- Work on application enhancements and maintain documentation
- Support workflows and integrations using Camunda and SOAP services
- Run SQL queries for analysis and issue resolution
Requirements:
- 4+ years in support or application analysis roles
- Strong in .NET, AngularJS, Webforms, WCS, SQL
- Experience with Jenkins, Camunda, PowerShell, YAML
- Excellent problem-solving and communication skills
Total Experience Expected: 04-06 years