Technical
- Autonomous with one programming language/scripting·
- Autonomous with one Database. Good understanding of SQL queries·
- Autonomous with Unix/Linux/RedHat/CentOS/AIX etc.
Operational
- Flexibility towards in shifts (US, EMEA & APAC regions)
Soft Skills / Experience:
- Good communications skills - both written and verbal.
- Customer/Front Office engagement experience
- Ability to work independently and have Learnability Skills.
Desirable:
- Network protocols & security (encryption / authentication / Certificates). Exposure of middleware technologies
- Good hands on the Axway MFT products (XFB, Gateway, SecureTransport)
- Knowledge of SSL/encryption/Keys/certificates.
- Strong knowledge of AS2, SFTP, FTP, FTPS, HTTP/S data communication protocols with expertise using any gateway tool.
- Experience working with Trading Partner Profile Management and configurations
- Understanding of databases and experience with SQL
- Cloud Awareness- GCS/S3, skills on troubleshooting logging/debugging
- Cloud / Managed Services / Product Support (L2/L3) exposure.
- Exposure on Cloud like AWS/Azure/GCP etc.
- Exposure on Dockers, Kubernetes and Container-based technologies
Leadership
- Experience leading cross-functional teams.
- Ability to delegate, mentor, and motivate team members.
- Track record of handling performance management and conflict resolution.
- Strong Decision-Making Skills.
- Capable of aligning project goals with organizational strategy.
- Understands how to prioritize tasks for long-term impact.
- Experience in managing client expectations and stakeholder communications.
- High level of self-awareness, empathy, and professionalism.
- Encourages innovation, feedback, and learning within the team.
- Seeks to improve processes and team efficiency proactively.
Total Experience Expected: 08-10 years