As an Administrative Officer, you play a crucial role in advising and supporting banking clients with their financial-administrative challenges and processes. You are responsible for the accurate and proactive management of client files. Your tasks include:
The subjects of these files can vary greatly, ranging from managing social accounts to guardianships, collective debt settlements, bankruptcies, and more.
You place a high value on accuracy and proactivity, ensuring excellent customer service through various channels, including:
Teamwork is essential: you act as the glue between different internal departments, communicating clearly, transparently, and effectively. You know how to solve problems with the necessary care and report important information to your management.