Role Description-
- Automation Support & Operations:-Level 2 automation support: monitor, troubleshoot, recover failures, execute jobs across environments, resolve/escalate incidents, and ensure ITIL compliance.
- AAP Migration Support:-Support AAP migrations by assisting with playbooks, inventories, roles, templates, credentials, and integrations; validate workloads in lower environments; and ensure post‑migration stabilization through monitoring and issue reporting.
- Automation Development & Enhancement:-Enhanced automation playbooks and scripts per change requests; migrated legacy scripts (Shell, Perl, Python, PowerShell) to Ansible; and applied CI/CD and version control practices for automation updates.
- Documentation & Knowledge Management:-Created and maintained SOPs, run books, and automation documentation; ensured alignment with current platform versions; and supported knowledge transfer and onboarding for automation tools and processes.
Core Technical Skills -
- Hands‑on experience with Ansible and Ansible Automation Platform (AAP) in enterprise environments.
- Experience working in large infrastructure environments, including: On‑premises infrastructure Multi‑cloud platforms (Azure, AWS, GCP)
- Working knowledge of VMware, Storage systems, and Databases (Oracle, SQL, etc.).
- Proficiency in Linux Shell scripting.
- Working knowledge of Python / Perl / PowerShell, with ability to support migration of scripts to Ansible.
- Understanding of automation integrations using REST/SOAP APIs.
Preferred Skills -
- ITIL Foundation certification (preferred).
- Exposure to monitoring tools such as Zabbix, Nagios, etc.
Total Experience Expected: 06-08 years