The Zscaler Technical Engineer will be responsible for the administration, and support of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) platforms. The role focuses on securing internet and private application access for users through Zero Trust architecture, ensuring high availability, security compliance, and optimal performance.
Zscaler Internet Access (ZIA)
- Manage ZIA security policies including URL filtering, SSL inspection, sandboxing, firewall policies, and data loss prevention (DLP).
- Manage and troubleshoot Zscaler Client Connector for endpoint traffic forwarding.
- Integrate ZIA with identity providers (Azure AD, Okta, etc.) for user authentication and policy enforcement.
- Implement and manage PAC files, GRE/IPsec tunnels, and proxy configurations.
- Monitor internet traffic using ZIA dashboards, logs, and analytics.
- Troubleshoot connectivity issues related to DNS, proxy, SSL inspection, and application access.
Zscaler Private Access (ZPA)
- Manage and administrate Zero Trust Network Access (ZTNA) using ZPA.
- Manage App Connectors, Service Edges, and Application Segments.
- Define access policies based on user identity, device posture, and application context.
- Integrate ZPA with Identity Providers (SSO) and endpoint posture solutions.
- Manage private application onboarding and segmentation.
- Troubleshoot application access issues and optimize connectivity.
- Maintain high availability and scalability of ZPA infrastructure.
Required Skills
- Strong experience with Zscaler ZIA and ZPA platforms.
- Knowledge of Zero Trust Architecture and Secure Access Service Edge (SASE).
- Experience with DNS, TCP/IP, VPN, Proxy, SSL/TLS, and network security concepts.
- Experience with identity integrations (Azure AD, SAML, OAuth).
- Good understanding on Z-Identity.
- Strong troubleshooting and analytical skills.
Good to have Certifications
- Zscaler Certified Cloud Professional (ZCCP)
- Zscaler Certified Specialist (ZCS)
- Zscaler Certified Expert (ZCE)