We're seeking a Contract Lifecycle Operations Specialist to manage our ONIT CLM platform operations and drive continuous improvement initiatives. This role combines technical expertise with contract management to ensure operational excellence.
Key Responsibilities:
System Operations
- Manage daily ONIT CLM platform operations
- Troubleshoot system issues and implement solutions
- Execute system enhancements and integrations
- Conduct regression testing and validation
Contract Administration
- Maintain contract records and ensure data accuracy
- Monitor contract performance and milestones
- Manage amendments, renewals, and terminations
- Support stakeholder queries on contract matters
Process Improvement
- Identify and implement operational efficiencies
- Ensure compliance with company policies
- Lead integration initiatives with other systems
- Maintain documentation and user guides
Stakeholder Management
- Collaborate with IT, Procurement, and Legal teams
- Provide user training and support
- Generate performance reports and analytics
- Present insights to leadership
Success Metrics:
- System uptime and performance
- Contract compliance rates
- User satisfaction scores
- Process improvement implementations