Syngenta is currently managing the Source to Order processes utilizing Ariba on demand platform. We are looking for an operational resource to be part of our Ariba Support Team.
This position reports to the Regional Team Lead - Supplier Enablement & Onboarding. The role entails various aspects of the Ariba Procurement platform.
Accountabilities:
- Supplier onboarding: manage new Indirect vendor creations triggered via Ariba and registration-related queries from suppliers
- Supplier enablement: responsible for maintaining data of existing indirect vendors
- Ensure Supplier documentation complies with Syngenta defined validation standards
- Support Requesters and Procurement Buyers for supplier master data related queries and provide guidance regarding processes and ways of working
- Handle supplier queries for Syngenta registration process in Ariba Network through connections with suppliers
- Troubleshooting possible technical and/or registration issues with suppliers that may have impact on PO creation, Catalogue usage, E-sourcing and/or business continuity
- Engage with internal and external stakeholders to manage country specific needs
- Work closely with Ariba Administrators, Ariba IT technical support team and Finance Operations
- Update and maintain knowledge base shared library when needed, to reflect the current process for the use of all Syngenta users
- Support company-wide projects as requested from master data point of view
- Identify opportunities for process or system optimization
- Train, supervise and mentor new team members to reach full potential.