Lead the development and deployment of the “Capability Development Roadmap” in defined geography (North & East India) and implement the Capability enhancement strategy by focusing on the enhancement of customer experience - the scope includes skills, behaviors, systems, and processes for internal Syngenta sales personnel and external customers.
Deliver learning solutions that result in desired behavior change in relevant divisional teams and lead efforts to streamline learning efficiency and effectiveness by advancing adoption of enabling tools in designated divisions
Develop and deliver best practices targeted at the proposed geography working closely with the country capability lead and regional (APAC) MaSE for enhanced Field Force Effectiveness
Accountability
Capability Assessment & Strategy - Identify capability gaps through needs analysis, performance data, and strategy alignment, develop capability enhancement roadmaps for designated divisions and functions and partner with leadership to prioritize critical skills for organizational success
Learning Program Design & Delivery - Customize and deploy targeted learning intervention for selected persona by curating internal and external learning resources and leveraging innovative learning methodologies e.g. blended learning, microlearning, digital platforms (BODHi gurukul and Learning Edge). Drive key organizational excellence programs like MaSE across leadership streams.
Measurement & Continuous Improvement - Track learning effectiveness through metrics (engagement, completion rates, business impact), gather feedback and iterate on programs and report on capability development progress to leadership
Culture & Change Management - Champion a culture of continuous learning and growth mindset, support organizational change through targeted capability building, and promote knowledge sharing and collaboration