Sutherland is seeking a motivated and passionate person to join us as a Technical Customer Service Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Technical Customer Service Associate in this role get to:
Be the Point of Contact; answer inbound calls to provide exceptional customer service and technical solutioning to consumers. Respond to inquiries about technical issues and finding resolutions, products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.