To execute the defined process to ensure invoices/staff claims/corporate card settlements are processed correctly and within defined timelines. Contribute to improve/automate/digitise the process
- Drive process improvement/automation/digitisation through-Obtaining/maintaining a detailed understanding of the end-to-end procurement process-Regularly engaging with the wider team and other stakeholders to identify root causes and opportunities for improvement/automation/digitisation (process and Client experience)-Implement improvement/automation/digitisation
- Ensure that Financial hygiene practices are adhered to. Only duly authorised payments are to be processed. Necessary steps are taken to prevent incorrect processing (e.g. correct amount paid to correct vendor and VAT codes are correct) - and matters escalated where required. Awareness of risk of fraudulent payment/substantiation requests and refer to levels as required. Agree on items that require notification or escalation and agree on suitable Turn Around Times (TAT).
- Execute the defined tasks for the specific invoice/expense claim/corporate card settlement' process assigned to achieve- Correct processing and resultant payment/settlement of approved invoices/staff claims/card transactions-Correct resolution of issue preventing the invoice/staff claim/corporate card settlement to be correctly processed (outgoing queries)-Efficient handling and dealing of incoming queries and appropriate management of long outstanding invoices
- Measure, monitor and report on service delivery metrics and performance against agreed standards to ensure effective delivery to clients as per the service level agreements