Main Mission
The Salesforce QA Tester is responsible for ensuring the functional and technical quality of Salesforce solutions implemented within the company. They participate in all testing phases (planning, design, execution, and monitoring) to ensure that deliverables comply with business and technical requirements.
Key Responsibilities
- Participate in understanding business needs and defining acceptance criteria with Product Owners and Business Analysts.
- Develop test plans and test cases based on Salesforce user stories (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
- Execute functional tests, integration tests, regression tests, and UAT.
- Identify, document, and track defects using a bug-tracking tool (Jira, Azure DevOps, etc.).
- Work closely with development teams, Salesforce administrators, and project managers.
- Contribute to the implementation and maintenance of automated tests on the Salesforce platform (using Selenium, Provar, Tosca, etc.).
- Support continuous improvement of the QA process (QA strategy, test coverage, tooling, etc.).
- Ensure traceability between requirements and test cases.
- Prepare test reports and communicate results to stakeholders.