Job Description
We are seeking a Senior Digital Product Designer with experience in ecommerce systems to develop intuitive digital products, with a special focus on improving the Checkout process. This position involves leading design initiatives, ensuring a unified and scalable design language in the Checkout experience, and collaborating closely with Product Managers, Engineers, and Designers. You will enhance design processes and tools, elevate the user experience in the Checkout of our ecommerce platform, and ensure that all designs are aligned with our brand and business objectives.
What is this all about?
· Lead the design and implementation of the Checkout solutions, optimizing systems, tools, and workflows to enhance efficiency and effectiveness in the digital purchase process.
· Create and maintain a library of components, patterns, and guidelines specific to Checkout, including design tokens, content guides, and interaction best practices.
· Develop and update documentation, standards, and best practices for Checkout design to ensure consistency and alignment across teams and digital products.
· Optimize and standardize design processes related to Checkout, including file management, version control, and collaboration across teams.
· Act as a Brand Champion. By embracing our brand values, you will contribute a systemic perspective to ensuring visual consistency and appeal in Checkout designs that embody the essence of luxury.
· Mentor and guide other Product Designers, fostering a culture of continuous learning and innovation in areas such as persona development, segmentation strategies, and advanced data analysis applied to Checkout.
· Conduct comprehensive user research to understand needs, behaviors, and pain points during the Checkout process. Use these insights to guide design decisions and identify improvement opportunities.
· Create effective design solutions. Develop wireframes, prototypes, and high-fidelity designs that clearly visualize interactions and concepts for Checkout, facilitating
stakeholder communication and alignment. Ensure designs are optimized for usability and conversion throughout the purchase process.
· Collaborate closely with product managers and developers to understand user needs, business objectives, and technical constraints, translating them into effective Checkout design solutions. Work together to identify areas for improvement in the buying experience.
· Enhance cross-platform experience. Design cohesive and responsive Checkout solutions that perform seamlessly across both web and mobile applications, ensuring a consistent and user-friendly experience.
· Facilitate usability testing. Organize and conduct user testing sessions to gather specific feedback and insights for Checkout. Use the data collected to refine designs and improve the purchase experience, applying testing methodologies such as A/B testing to assess impact on user journeys.
· Stay up-to-date and innovate. Keep abreast of the latest trends, tools, and technologies in Checkout design, recommending their integration into our processes to foster innovation and maintain product relevance.
Main relationships
· Product Managers
· Developers
· QA Engineers