The Quality Intern will be introduced to the day-to-day operations of a warehouse environment while working closely with the operations team and continuous improvement engineers. This internship involves supporting quality inspections, monitoring inventory for defects, and assisting in the implementation of quality control processes. The intern will collaborate with warehouse staff to identify and resolve quality issues, maintain accurate records, and contribute to continuous improvement initiatives. This role offers hands-on experience in quality assurance within a fast-paced warehouse environment, providing valuable insight into operational excellence and product compliance.
Key Responsibilities
- Participate in daily warehouse operations and gain an understanding of processes across different departments.
- Analyze and identify root causes of any quality issues raised by customers, contributing to issue resolution.
- Attend Dojo meetings and technical discussions to stay informed of key warehouse initiatives and quality improvements.
- Assist in writing and updating technical documentation for warehouse processes across multiple client sites.
- Develop JOT forms to digitize audits and checklists, ensuring smooth and efficient audit processes.
- Collaborate with the Quality Manager to address Corrective Action Requests (CAR) from customers, ensuring that the root causes of quality defects are identified and resolved.
- Communicate professionally with customers to understand and address any quality concerns or defects.