Ready to level up your career?
Playtech Managed Services’ Customer Service is on the lookout for an open-minded Customer Service Associate fluent in British English, with top-notch communication skills.
Your influential mission. You will...
- Provide exceptional customer support and care to our clients.
- Address queries from existing customers via chat, email, and phone calls (e.g., log-in issues, payments, withdrawals, bonuses, responsible gambling, and general terms and conditions).
- Employ a professional and friendly approach in assisting with queries.
- Be empowered to resolve any customer issue.
- Adhere to our company's procedures and uphold our high standards.
- Achieve predetermined personal and team targets.
- Keep your job knowledge current.