ProdOps Team Leader

Playtech is looking for a proactive Product Operation Team Leader with strong technical expertise and excellent communication skills.
As the Product Operation Team Lead, you will be responsible for overseeing and guiding the operational processes that support our production environments, ensuring seamless product delivery and stability. You will lead a team of engineers, driving operational excellence, implementing best practices, and fostering continuous improvement.

Your influential mission. You will...

• Resolve most complex DevOps tasks.
• Lead the team of Product Operations engineers.
• Conduct a comprehensive audit of existing service‑management processes and develop a clear plan for their improvement.
• Establish key operational performance indicators and create a clear plan to track, measure, and improve them.
• Provide immediate respond for any alert.
• Liaise with SL1/SL3, 3rd parties and internal stakeholders.
• Provide regular reports to direct manager.