We are looking for a seasoned project manager to join our team in a highly dynamic role! In this role you will support the creation of educational content, including but not limited to video, eLearning, instructor-led, etc. for our automotive clients. The ideal candidate has significant experience in planning, executing, and overseeing projects to ensure they are completed in a timely fashion and within scope and budget, while proactively communicating with senior management, project team members, and the client to meet customer and company expectations.
Key Responsibilities will include:
Project Management
- Develop and manage multiple projects simultaneously, consistently delivering the highest quality solutions
- Demonstrate understanding of the business objectives related to each project
- Proactively bring solutions to clients and company leadership
- Develop detailed proposals, statements of work, budgets, and timelines
- Assume ownership of all aspects of project development and delivery, including quality, timing, budget, and client satisfaction
- Develop and communicate detailed project plans to adhere to timelines
- Resolve resourcing constraints or conflicts by collaborating with team members
- Escalate visibility to issues; offer solutions and guide challenges to resolution
- Oversee project spend, forecasting, and other project-specific financials
- Maintain routine communications (written and verbal) with senior management and clients concerning all aspects of your projects
- Take initiative to identify and communicate process improvement opportunities
- Lead client and internal discussions related to your projects
Project Team Management
- Establish rapport with assigned project team(s) and key stakeholders
- Align internal delivery schedules and processes to deliver on client’s vision
- Clearly and consistently communicate project status to MSX Production Lead
- Interface with project team members and suppliers, often dispersed geographically
- Assume responsibility for your content development projects, providing clear direction to and supervision of instructional designers and production personnel.
- Remain accountable for product quality and final client delivery
- Manage Assistant Project Manager
Client Management
- Establish rapport and build relationships with key client stakeholders
- Conduct kick-off meetings for each project, leading client discussions on scope definition and project details
- Set and maintain clear client expectations
- Manage all client communications, including weekly status and presentations
- Attend onsite meetings at client location when possible
- Support business development (discovery, estimates, proposals) as required
- Collect feedback and data to support a continuous improvement process