- Manage day to day warranty claims according to KPIs;
- Verify warranty policies and procedures application;
- Check the integrity and correctness of claims;
- Self-assessment on managed cases;
- Cooperate with senior team members about cases in analysis;
- Communicate with Dealers and Customers (mainly in writing).
In your first 90-days you will:
- Meet everyone in our team
- Attend our corporate induction
- Be introduced to our Purpose, Vision and Mission
- Learn our Values and Behaviours and embed them into your role
- Be set goals and objectives aligned to the MSX strategy
- Receive full training on warranty claims, and establish the differences between brands, policies and countries, with a view to take full accountability of warranty claims as soon as possible
In addition to the core skills, experience and knowledge required to be a success, our ideal candidate will live by the MSX values of:
- Getting it done;
- Proving our words with our actions;
- Creating a better tomorrow for our clients, every single day;
- Fearlessly exploring new roads;
- Delivering on our commitments;
- Being exceptional teammates.
What’s in it for you?
When you join our team, you become part of the MSX International family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry.
At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all.
In joining MSX, you can enjoy:
- Competitive Salary and bonus package
- Private health insurance
- Global career development opportunities
- Regular training and access to global career opportunities/career progression.
- Regular social events.
- Modern office situated in Budapest.
- A professional but relaxed working environment, as part of a welcoming and diverse team.
Working Pattern:
- 40 hours per week with a schedule from 8.30 to 17.00 pm.
- Flexible working environment, including work from home days.