Main responsibilities:
- Execution of warranty repair settlement processes within the OEM regional structure
- Monitoring and controlling warranty costs within the Dealer Network
- Training and supporting the Dealer Network on warranty policies and systems to ensure correct handling of warranty processes
- Implementing, supervising, and updating warranty processes within the Dealer Network to improve Customer service
- Preparing periodic warranty settlements between the OEM and the Dealer Network
- Reporting on warranty KPIs and preparing related summaries
- Supporting other departments on warranty, goodwill, and mobility procedures
What’s in it for you?
When you join our team, you become part of the MSX International family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry.
At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all.
In joining MSX, you can enjoy:
- Competitive Salary
- Private health insurance
- Global career development opportunities
- Regular training and access to global career opportunities/career progression
- Regular social events
- A professional but relaxed working environment, as part of a welcoming and diverse team
Working Pattern:
- 40 hours per week with a schedule from 8.30 to 17.00 pm.
- Flexible working environment, including home office days.