Nissan’s Growth Accelerate Sustain (GAS) program partners with dealerships to improve the customer experience and strengthen business performance through practical, measurable process improvements. The Dealer Performance Manager works directly with assigned dealerships and Nissan field organizations to introduce and support improvements focused on convenience, capacity, and pricing—helping teams adopt changes that drive sustained results.
This is a hands-on, relationship-driven role for someone who enjoys being on-site with teams, using data to guide decisions, and turning ideas into operational improvements.
Key responsibilities
· Build and maintain trusted relationships with dealership leadership and frontline teams through consistent on-site engagement (4 days/week)
· Assess dealer processes and performance drivers; identify root causes and improvement opportunities
· Create dealer-specific action plans with measurable targets, timelines, and clear ownership
· Support implementation through coaching, follow-up, and problem-solving in the dealership environment
· Track and report results using clear metrics, summaries, and action plans (Microsoft Office Suite)
· Collaborate with cross-functional stakeholders and OEM field partners to align priorities and remove barriers
· Maintain organized documentation of plans, activities, and outcomes
What success looks like
· Strong dealer relationships built quickly and sustained through consistent on-site presence
· Clear baselines and measurable improvement plans established for each assigned dealer
· Adoption of improvements demonstrated through sustained behavior change and results
· Transparent reporting and alignment on next steps with dealers and internal stakeholders