Are you an automotive professional ready for new challenges?

MSXI has the job for you!

MSX International is looking for a Technical Helpdesk Engineer to support our client team by delivering technical and diagnostic support for our automotive client, in the UK.

The Role

The Technical Helpdesk Engineer will work with a team of helpdesk engineers to accept enquiries, provide guidance and technical instructions to the approved retailer network, independent repairers. In addition, the Technical Helpdesk Engineer will:

record data into the computer system
provide vehicle and concern detail about cases
identify and report on vehicle case histories, trends, and analysis
deal with and respond to telephone calls and emails

Automotive Technical Helpdesk Engineer

About the role