We are looking for a Google Dialogflow Engineer with Python experience to join our US-based healthcare client.
You will become part of the Bot Development team, contributing to the implementation of a new conversational AI solution across multiple cloud platforms. Your primary focus will be on building and enhancing a bot using Google Cloud Platform, with a strong emphasis on integrating LLM (playbook) capabilities within Dialogflow CX, alongside its core functionalities.
Work Authorization: you must have valid authorization to work in the United States at the time of application. Visa sponsorship is not available for this role.
Responsibilities:
- Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, and Dialogflow CX.
- Craft clean, efficient, and maintainable code adhering to industry best practices and standards.
- Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem.
- Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations.
- Leverage natural language processing (NLP), LLM, and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs.
- Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions.
- Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement.
- Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development.