We are looking for a Network Operations and Observability Architect to lead the target-state monitoring strategy for a large-scale consolidation program at a US-based Tier-2 Telco. The role is responsible for defining the "Greenfield" observability architecture, including technical configuration templates for the unified target-state platform, and ensuring that newly migrated sites are immediately visible to the NOC without triggering alert storms. This position is ideal for professionals who excel at designing clean, noise-free monitoring environments and minimizing false positives.
Responsibilities:
- Define and document the "Greenfield" target-state observability architecture, including technical configuration templates, dashboard structures, and telemetry polling logic for the unified monitoring platform selected by the client
- Architect alert thresholds, suppression rules, and dependency mapping to minimize false positives and prevent alert fatigue within the NOC
- Design provisioning templates and API integrations to ensure that all sites exiting the migration factory are automatically onboarded into the target monitoring platform without manual intervention
- Collaborate with the ITSM/ITIL Architect during the design phase to establish automated alert-to-ticket routing logic, and partner with the Service Delivery Manager during rollout to ensure NOC runbooks align with the new telemetry model
- Contribute to architecture governance, including participation in architecture reviews, design approvals, and development of enterprise architecture standards, principles, and reference models.
- Collaborate with cross-domain architects (security, application, platform) on integrated design decisions.