Cultural Communities Navigator, South Asian Community Engagement, Client Services

The Alzheimer Society of Alberta and Northwest Territories strives to provide culturally inclusive services to diverse communities, ensuring that everyone has access to dementia education, resources, and support.

We are looking for Cultural Communities Navigator (CC Navigator) to support the South Asian Communities in Alberta by providing dementia awareness, outreach, and support services. Reporting to the Cultural Communities Coordinator, the CC Navigator, will focus on engaging and supporting individuals living with dementia and care partners from South Asian communities. This role involves outreach education and collaboration with community partners to enhance access to culturally relevant dementia services. Verbal and written fluency in Punjabi and Hindi languages is required for this role.

The CC Navigator must collect essential information, provide information and refer in appropriate circumstances in a way that fits the unique needs of the individual. This position is responsible for coordinating referral systems and client service, delivering support and education programs within the assigned area, and building strong community and health care professional relationships.

This is a full-time term position with the possibility of extension or permanency. The Cultural Communities Navigator may require travel throughout the province on an occasional basis. The primary responsibilities of this position include:

Community Engagement and Outreach:

•  Build relationships with South Asian community organizations, seniors’ groups, and healthcare providers to raise awareness of dementia
• Organize and facilitate information sessions, workshops, and support groups tailored to the South Asian community
•  Represent the Alzheimer Society at cultural and community event.

Support Services and Navigation

• Provide one-on-one support to families seeking dementia-related resources
• Assist individuals in navigating healthcare services, helping them access culturally relevant dementia care
• Collaborate with the team to develop and adapt dementia education material for South Asian communities.

Advocacy and Education

• Deliver brain health and dementia awareness sessions in both English and Punjabi/Hindi
• Advocate for culturally inclusive dementia care by collaborating with community partners.

Other Responsibilities

•  Researching appropriate community resources and supports to meet client needs
•  Promoting and delivering the Society’s programs and services utilizing various delivery methods
•  Supporting referral intake & ongoing follow up
•  Facilitating and participating in the delivery of standardized programs
•  Coordinating and facilitating support groups.
•  Maintaining accurate and objective client records
•  Assisting in raising public awareness about dementia and the way it affects families and individuals
•  Other duties or projects commensurate with the nature of the position.