We’re looking for an Onboarding Calculations Consultant to join our Award Winning PRT business.
As an Onboarding Calculations Consultant you will support with new and ongoing client services tasks that pertain to Defined Benefit Pension schemes. If you're detail-oriented, passionate about delivering excellent customer outcomes and want to be part of a collaborative team, who apply technical expertise to help shape the onboarding experience for our clients and members. Then this might just be the role for you.
This is a hybrid working opportunity, which means that you can split your working week between home and the office to find a work-life balance that works for you.
What you'll be doing:
- Providing manual calculations and claims support for Defined Benefit Pension schemes
- Drafting clear communications to members and third-party intermediaries
- Calculating accurate quotations and ensuring compliance with benefit specifications
- Authorising payments and updating systems for non-standard schemes
- Acting as a technical expert and point of contact for sensitive or priority schemes
- Setting up and maintaining scheme records and resolving anomalies
- Following standard operating procedures and maintaining audit trails
- Communicating key updates to internal teams and third parties
Who we're looking for:
- Strong mathematical skills with problem solving capabilities and attention to detail
- Ideally an understanding of Defined Benefit Pension schemes
- Ability to managing priorities and work effectively to tight deadlines
- Knowledge of relevant legislation including GDPR and Consumer Duty
- Ability to communicate clearly, concisely and empathetically with a range of stakeholders
- Maintaining a customer-focused approach in all interactions
- Taking initiative to reduce risks and improve processes wherever possible
- A pension qualification such as CII or PMI, or equivalent experience (would be highly beneficial)
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
- There are the many discounts we offer – both for our own products and at a range of high street stores and online
- We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience