Apprentice - Product Proposition Governance - Cardiff - 2026

Do you want to play a role in helping customers make the most of their savings?

This is an exciting new role at the heart of the Product Proposition Governance team, a vibrant and welcoming team embarking on an ambitious new chapter. You’ll play a key part in ensuring our products meet customer needs, deliver great outcomes, and remain compliant and competitive. If you’re motivated to grow, learn, and make an impact, we’d love to hear from you.

Your role at a glance:

As a Product Proposition Governance Apprentice, you’ll complete the level 3 compliance and risk officer apprenticeship. 

You'll support how our Workplace Savings products are managed and reviewed, helping to ensure they meet customer needs and regulatory requirements. No two days are the same, you’ll get involved in a wide range of tasks while learning from experienced colleagues:

• Finding and using data to understand how well our products are working for customers
• Helping to write product reviews that show where we’re delivering good outcomes and best practice
• Assisting with the production of regular analysis of customer activity
• Supporting the team to work in line with our risk and control processes (risk management framework)
• Investigating potential changes, exploring options and helping put plans in place to implement them
• Keeping up to date with our products and any rule changes, and explaining what this means clearly to stakeholders

Who we're looking for:

We’re not expecting prior industry experience, but we’ll want to see that you have the tools to develop quickly. 

Who we’re looking for someone who:

• Is motivated to start and grow a career, with a positive attitude
• Is curious and keen to learn, especially about financial services, Workplace Savings products, regulations, and market trends
• Likes working with others and being part of a supportive team
• Communicates clearly and asks questions to ensure understanding
• Is organised and comfortable with numbers or data
• Has a solutions‑focused mindset and looks for ways to fix problems, not just spot them
• Enjoys helping people and wants to do the right thing for customers

Qualifications:

To qualify for the programme, you will need: 

• GCSE Maths and English grade C/4 or equivalent
• Minimum 96 UCAS points from your Level 3 Qualifications i.e. A 'levels or equivalent 
• To not currently be on a government funded training course, e.g. on apprenticeship
• To not hold a similar qualification at the same level or above 
• The right to work in the UK and have lived in the UK for the past 3 consecutive years. 

Please note we only accept one application per recruitment cycle for our apprenticeship roles so please consider all placement positions before applying, as your first application will be considered your only application.

This role is due to start September 2026.  We recruit on a rolling basis and expect this vacancy to close before the deadline. To be in with the best chance of securing a role, please submit your application ASAP. 

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