The Asset Services Oversight Analyst – Corporate Actions is responsible for providing independent oversight of corporate action processing performed by custodians, agents and internal front office Investment team, and middle office operations teams. The role ensures timely, accurate, and compliant handling of corporate action events across global funds and mandates, with a strong focus on risk mitigation, election oversight, entitlement validation, and service provider accountability.
This position plays a key role in identifying operational risk, overseeing complex and high‑impact corporate action events, challenging service provider outcomes, and ensuring issues are escalated and resolved in line with governance expectations.
Key Responsibilities
Corporate Actions Oversight (Core Focus)
- Provide day‑to‑day oversight of mandatory, voluntary, and mandatory‑with‑choice corporate actions across equities, fixed income, and other asset classes.
- Oversee corporate action lifecycle from announcement through election, entitlement, settlement, and post‑event reconciliation.
- Review and challenge corporate action notifications, elections, and outcomes provided by custodians and administrators.
- Ensure elections are submitted timely, accurately, and in line with fund documentation, investment intent, and operational instructions.
- Monitor and resolve discrepancies related to announcements, deadlines, proceeds, and tax treatment.
- Oversee complex events including restructurings, tenders, exchanges, bankruptcies, rights issues, proxy voting, and mergers.
Issue Management & Escalation
- Identify, log, and investigate corporate action and income exceptions, missed elections, late notifications, incorrect entitlements, or failed postings.
- Lead coordination with service providers, internal operations, investment teams, and counterparts to drive resolution.
- Escalate material or systemic issues in accordance with escalation matrices and governance forums.
- Track aged and recurring corporate action issues; perform root cause analysis and recommend control enhancements.
Service Provider Oversight
- Monitor service provider performance related to corporate actions & income, including timeliness, accuracy, and quality of information.
- Review and challenge income and corporate action‑related MI, KPIs, and SLA metrics.
- Support service review meetings with custodians and administrators, ensuring corporate action issues, risks, and trends are clearly documented and actioned.
- Maintain robust oversight logs and supporting evidence for audit and regulatory purposes.
Risk, Controls & Governance
- Independently assess corporate action control effectiveness and identify gaps or emerging risks.
- Support regulatory oversight related to corporate actions, including market deadlines, election rules, and client obligations.
- Ensure procedures, controls, and oversight documentation remain current and audit‑ready.
Reporting & Stakeholder Engagement
- Review and suggest enhancements for reporting and dashboards focused on corporate action risk, exceptions, and trends.
- Support internal and external audits by providing evidence, walkthroughs, and written responses specific to corporate actions oversight.
- Act as a subject‑matter contact for corporate actions oversight across Operations, Risk, Compliance, Investments, and external providers.
- Partner closely with Trade Services Oversight, Cash Oversight, and Fund Oversight teams to ensure consistent governance.