About the Team
KPMG Australia’s Management Consulting division is home to a dynamic and growing Salesforce team. We are passionate about delivering innovative, tech-enabled solutions that create real business value for our clients. As part of our national Technology Enablement service line, you’ll work alongside industry leaders and technical experts in a collaborative, inclusive, and high-performing environment.
Role Purpose
We are seeking an experienced Salesforce Delivery Lead who thrives on managing the end-to-end delivery of Salesforce solutions. You’ll be responsible for ensuring projects are delivered on time, within budget, and aligned with client expectations—while driving tangible business outcomes.
Role Responsibilities
As a Salesforce Delivery Lead at KPMG, you will be responsible for the end-to-end management of Salesforce project delivery, ensuring alignment with client objectives and driving measurable business outcomes. Your key responsibilities will include:
- Leading the delivery of complex Salesforce implementations across various industries.
- Collaborating with client stakeholders to define and align project goals, scope, and success metrics.
- Managing project timelines, budgets, resources, risks, and change control processes.
- Overseeing project teams to ensure high performance, quality deliverables, and customer satisfaction.
- Tracking progress against project plans and providing regular status updates to stakeholders.
- Ensuring deliverables are completed on time and meet defined specifications.
- Partnering with Business Architects and SMEs to measure performance against strategic objectives.
- Acting as a trusted advisor to senior client stakeholders and internal teams.
- Fostering a culture of innovation, collaboration, and continuous improvement.
- Coordinating with Architects, Delivery Stream Leads, QA Leads, and Change Managers to refine scope and timelines as needed.
- Managing client invoicing and overseeing the payments process.
What You’ll Bring
To be successful in this role, you will have:
- Proven experience leading multiple, complex Salesforce projects.
- Strong understanding of Salesforce architecture and delivery methodologies.
- Salesforce certifications such as Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder.
- Excellent communication, stakeholder management, and leadership skills.
- A proactive, problem-solving mindset and a passion for delivering value through technology.