Seasonal Conversions Specialist (Remote)

We are seeking a Seasonal Conversions Specialist to join our team. In this role, you will support the successful execution and continued growth of conversion requests that adapt existing educational products into customized solutions for customers. The position plays an essential role in ensuring accuracy, efficiency and cross-team collaboration, while developing strong product knowledge and identifying opportunities to improve offerings and internal processes. Applicants should have familiarity with Lakeshore products and solutions. The ideal candidate is detail-oriented, customer-focused, and eager to learn in a fast-paced, mission-driven environment serving educators.

A day on the job looks like this:

• Reviewing and processing incoming conversion requests to ensure accuracy, completeness and adherence to established guidelines
• Partnering with colleagues across teams to support and grow Lakeshore’s overall strategy for product conversions
• Developing and maintaining a working knowledge of Lakeshore offerings as well as relevant industry competitors to better support customer needs
• Collecting and analyzing data across conversion requests to identify trends, gaps and opportunities for improving products and solutions