Job Summary: The Regional Director of Operations is a senior level leadership position with direct oversight and accountability for the efficient operation and strategic growth of multiple market locations classified as a regional geographic zone. Reporting to the VP of Production, their primary responsibility will be leading the efforts of their local market management teams in a manner that drives consistent achievement of operational objectives and performance targets. This role is expected to exercise sophisticated management and leadership ability to ensure each market achieves monthly production revenue goals within our prescribed gross margin targets and is well-positioned for strategic growth. Collaborating with Sales, Procurement, and Marketing leadership, this role will act as their primary advocate for the execution of their strategic initiatives and procedural requirements within their markets.
Key Duties and Responsibilities: (rotational market presence required)
· Ensure monthly revenue goals are achieved within expected product-specific gross profit margins.
· Ensure daily scheduling and work completion targets are on pace to achieve monthly revenue goals.
· Complete and submit accurate forecasting, recruitment, hiring, and on-boarding projections.
· Ensure training and development for all production roles in conjunction with technical trainers.
· Monitor, report, and address adherence results to all established workflow procedures.
· Implement and ensure strict procedural adherence inspection protocols are followed.
· Communicate and inspect for adoption of established company culture and core values.
· Collaborate with other RDO’s and Production leaders to ensure effective use of production resources.
· Oversee and ensure optimal partnership relationships with market vendors and suppliers.
· Ensure monthly goals, progress, and results are communicated, visible, and achieved.
· Ensure production capacity exceeds existing and projected sales results.
· Maintain a strong ISP engagement strategy to ensure capacity, quality and customer satisfaction.
· Track and report on all aspects of market production performance.
· Complete forecasting and budgeting analysis in coordination with VP of Production.
· Monitor and report any performance deficiency or training opportunity to shared service leaders.
· Ensure all established warehouse and inventory control protocols are followed.
· Have defined risk-assessment controls in place and report/address any potential violation.
· Develop and maintain robust growth strategies across all assigned markets.
· Maintain collection rates to achieve acceptable account receivable targets.
· Successful completion of established quarterly priorities and ad-hoc leadership requests.
· Update VP of Production frequently with performance results, challenges, risks, personnel issues
· Manage all market legal and consumer related issues or requirements
Requirements
Required Skills/Abilities:
· Excellent managerial and supervisory skills.
· Extensive knowledge of operations and production management.
· Ability to interpret financial data as needed to set production goals.
· Excellent organizational skills and attention to detail.
· Excellent written and verbal communication skills.
· Proficient in Microsoft Office Suite or similar software.
Education and Experience:
· Bachelor’s degree in management, business administration, M.B.A. preferred.
· Certification through the Institute of Certified Professional Managers (ICPM) preferred.
· Five years of related experience required.
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
· Extended regular driving to markets
Benefits
Benefits Overview At PJ Fitzpatrick, we believe our team deserves the best. Thats why we offer a comprehensive benefits package that includes: