· Administer and support the ERP system to maintain consistent, reliable performance across all functional areas.
· Oversee and optimize Warehouse Management System (WMS) operations, including inventory accuracy, barcode scanning, and inbound/outbound logistics.
· Partner with cross-functional teams—including IT, Operations, Supply Chain, and Customer Service—to support and enhance ERP-driven processes.
· Troubleshoot ERP system issues and coordinate with vendor support when escalation is needed.
· Participate in system upgrades, end-user training, testing, and documentation to ensure seamless transitions and adoption.
· Analyze current workflows and recommend system improvements or enhancements to drive efficiency and streamline operations.
· Develop and manage reports using native ERP reporting tools to support business insights and decision-making.
· Maintain data integrity, user access, and security configurations in compliance with company policies and industry standards.
Requirements
· 5–7 years of experience in ERP administration, preferably in consumer goods
· Experience configuring and supporting Warehouse Management Systems (WMS)
· Hands-on experience with Exenta or Blue Cherry ERP highly preferred
· Familiarity with EDI tools such as SPS Commerce, B2B Gateway, or similar is a plus
· Solid understanding of inventory, order management, and production workflows
· Proficiency in SQL and ERP reporting tools a plus
· Excellent problem-solving skills, attention to detail, and ability to work independently
· Strong communication skills and a collaborative mindset