Fleet is seeking a Vice President of Customer Engineering to lead technical engagement with our most strategic customers. In this critical role, you will partner directly with hyperscalers and other large-scale customers to understand their evolving datacenter requirements and translate those needs into scalable, differentiated solutions across Fleet’s platform.
You will serve as the tip of the spear in both commercial and technical engagements—operating at the intersection of customer, engineering, and executive leadership. This role requires the ability to engage credibly at the highest levels of customer organizations while driving alignment internally across development, engineering, and partner ecosystems.
Internally, you will define and shape product requirements across a broad and integrated scope that extends beyond the datacenter itself. This includes utility interconnection strategy, behind-the-meter generation, large-scale energy storage, and advanced cooling architectures. As the voice of the customer, your influence will directly inform Fleet’s product roadmap and establish baseline design and performance standards across our portfolio.
The ideal candidate is a recognized industry leader with a proven track record of deep technical impact within the hyperscale datacenter ecosystem. You bring a comprehensive understanding of power delivery, cooling systems, and infrastructure design required to support next-generation AI and traditional cloud workloads. You are equally comfortable discussing rack-level cooling parameters and system-level architecture as you are advising on campus-scale planning, geographic strategy, and deployment models.
This role is best suited for a technologist with exceptional breadth—spanning hardware, networking, datacenter systems, and core infrastructure disciplines such as power, cooling, and latency. You will be expected to engage fluently across topics ranging from CDU design and liquid cooling flow rates at the rack, to network performance considerations, to customer preferences around campus configuration and site selection.
Job Responsibilities:
· Lead technical engagement with hyperscale and large-scale customers to understand, shape, and influence datacenter requirements
· Serve as the primary interface between customers and Fleet’s engineering, development, and executive teams
· Act as the “tip of the spear” in commercial and technical discussions, supporting deal origination, structuring, and closure
· Translate customer needs into clear, actionable product and design requirements across Fleet’s platform
· Define baseline technical standards and performance requirements for Fleet’s datacenter products and campus developments
· Represent the voice of the customer internally, ensuring alignment of product strategy with market demand
· Drive cross-functional coordination across internal teams (engineering, development, commercial, finance) and external partners
· Shape integrated solutions spanning datacenter infrastructure, utility interconnection, behind-the-meter generation, energy storage, and cooling systems
· Engage deeply on power and cooling architectures, including liquid cooling strategies, rack densities, and energy delivery models for AI and cloud workloads
· Provide technical leadership in customer discussions across a wide range of topics—from rack-level design (e.g., cooling flow rates, CDU strategy) to campus-level considerations (e.g., site selection, layout, scalability)
· Influence long-term product roadmap and investment decisions based on customer insights and emerging technology trends
· Support development of technical materials, specifications, and documentation used in customer engagements (e.g., product specs, interface documents, LOIs)
· Build and maintain strong relationships with