Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Spanish-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you are passionate about retail and enjoy helping customers have a great shopping experience, this position is perfect for you. You will assist Spanish-speaking customers with their inquiries regarding online retail products, ensuring they enjoy a seamless and satisfactory shopping journey. Join our dynamic team and be part of a supportive environment where your contributions will make a difference!
Your Responsibilities
- Provide exceptional customer service to Spanish-speaking clients through various communication channels, including phone, email, and live chat.
- Respond to customer inquiries, resolve issues, and provide detailed product information to enhance their experience.
- Maintain a positive and professional demeanor in all customer interactions.
- Document customer interactions accurately to assist in service enhancement.
- Collaborate with team members and other departments to effectively resolve customer issues.
- Engage in continuous training to stay informed about products, services, and customer service best practices.
Requirements
- Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
- Fluency in Spanish (both written and spoken) is essential.
- Strong commitment to delivering outstanding customer service.
- Previous experience in customer service or retail is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently as well as part of a collaborative team.
- Positive attitude with a proactive approach to challenges.
- Willingness to learn and grow within a dynamic and supportive work environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...