Slovenian-Speaking Player Support for Supercell Games in Sofia, Bulgaria

Patrique Mercier Recruitment is excited to partner with Supercell Games to offer a unique opportunity for a Slovenian-speaking Player Support Specialist to join their team in Sofia, Bulgaria. If you are fluent in Slovenian and passionate about mobile gaming, this role provides a fantastic chance to grow your career with a leading developer in the gaming industry.

As a Slovenian-Speaking Player Support Specialist at Supercell Games, you will be responsible for providing exceptional support to Slovenian-speaking players, ensuring a smooth and enjoyable gaming experience. You will work within a collaborative and dynamic team dedicated to player satisfaction and community engagement.

Your Key Responsibilities

• Respond to player inquiries in Slovenian via multiple channels such as chat, email, and social media.
• Investigate, troubleshoot, and resolve player issues efficiently and empathetically.
• Collect and communicate player feedback to relevant teams to help enhance game features and support services.
• Maintain accurate records of player interactions and support requests.
• Work closely with cross-functional teams to improve support workflows and overall player experience.
• Contribute to creating and updating support documentation and knowledge base articles.

Requirements

• Fluency in Slovenian and English, both written and verbal, is required. Please clearly indicate your native language and nationality in your application (C.V. and/or Cover Letter).
• Excellent communication skills with a professional approach.
• Eligibility and willingness to relocate to Sofia, Bulgaria.

Benefits

• Financial support during relocation (e.g.: for transportation, hotel stay,

rent, and assistance in finding a long-term rental)

• Fully paid training sessions from the office

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses