🌟 Exciting Career Opportunity in Sofia! Patrique Mercier Recruitment ES is seeking a Slovak-Speaking Customer Support Specialist to join our team in Sofia, Bulgaria, with a fully paid relocation package! If you are fluent in Slovak and passionate about delivering exceptional customer service, this is the perfect chance to advance your career while experiencing a vibrant new city.
As a Customer Support Specialist, you will be the key point of contact for our Slovak-speaking customers, providing assistance, resolving inquiries, and ensuring a seamless customer experience. Enjoy the support of a full relocation package as you immerse yourself in Sofia’s rich culture and growing business environment.
Your Responsibilities
- Provide excellent customer support to Slovak-speaking clients via phone, email, and chat.
- Address and resolve customer inquiries and issues promptly and efficiently.
- Maintain accurate documentation of customer interactions in the CRM system.
- Collaborate with team members to enhance customer satisfaction and service quality.
- Participate in ongoing training to keep up-to-date with product knowledge and customer service techniques.
Requirements
- Fluency in Slovak (written and spoken) is mandatory.
- Your native language and nationality must be clearly stated in your C.V. and/or Cover Letter.
- Previous experience in customer support or a related field is preferred.
- Excellent communication and interpersonal skills.
- Willingness to relocate to Sofia, Bulgaria; fully covered by the company.
- Proactive problem-solving abilities and attention to detail.
- Ability to work effectively in a team-oriented environment.
Benefits
- • Financial support during relocation
- • Fully paid training
- • Stable job and career development opportunities
- • Attractive salary
- • Additional health insurance
- • 50+ benefits and services to choose from
- • Positive international working environment
- • Support and learning
- • Employee referral bonuses