🌐 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Slovak-Speaking Customer Support representative in the Online Marketplace Platform Department! If you are fluent in Slovak and have a passion for e-commerce and customer service, this role is tailored for you.
In this essential position, you will assist Slovak-speaking customers with their inquiries related to our vibrant online marketplace. Your support will ensure that customers have a seamless experience while navigating our platform. Embrace the opportunity to work within a growing industry and contribute to our team's success!
Your Responsibilities
- Deliver exceptional customer support to Slovak-speaking clients via multiple communication channels.
- Assist customers with inquiries regarding their online marketplace experience, providing solutions and guidance.
- Document customer interactions efficiently in our CRM system.
- Collaborate with team members to meet service-level targets and enhance customer satisfaction.
- Participate in ongoing training to stay informed about platform features and updates.
Requirements
- Fluency in Slovak (written and spoken) is essential. You must ensure that your nationality and native language is clearly stated on your application.
- A strong commitment to providing outstanding customer service.
- Prior experience in customer support or e-commerce is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A collaborative team player with a positive attitude.
- Strong analytical skills and attention to detail.
- Ability to work independently and manage your time effectively.
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...