📱 Join Our Mobile Banking Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for Slovak-Speaking Customer Support representatives to be part of our Mobile Banking Services Department! If you are fluent in Slovak and have a passion for technology and customer service, this role is perfect for you!
In this essential position, you will assist Slovak-speaking customers with their mobile banking inquiries, ensuring they receive the best support possible to navigate our services smoothly. Become a vital part of our innovative team as you help customers manage their banking needs through mobile technology. We're looking for motivated individuals who are eager to contribute to our success!
Your Responsibilities
- Provide exceptional support to Slovak-speaking clients regarding mobile banking services through various communication channels.
- Assist customers with inquiries, troubleshooting issues, and guiding them through mobile banking features.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with team members to meet service objectives and improve overall customer satisfaction.
- Participate in ongoing training to stay updated on mobile banking trends and improvements.
Requirements
- Fluency in Slovak (written and spoken) is essential. You must ensure that your nationality and native language is clearly stated on your application.
- Strong dedication to delivering high-quality customer service.
- Previous experience in customer support or banking is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A collaborative team player with a proactive and positive attitude.
- Strong problem-solving skills and attention to detail.
- Willingness to embrace new technologies and help customers effectively.
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...