Patrique Mercier Recruitment ES is pleased to present an exciting opportunity for Slovak-speaking individuals to join the Tobacco Department as Customer Service Representatives, with the flexibility to work from home in Greece! If you have a passion for providing exceptional customer support and are looking for a remote position, this role is perfect for you. You will assist Slovak-speaking customers with their inquiries related to tobacco products, ensuring they receive excellent service and accurate information. Join a dedicated team focused on customer satisfaction in a supportive virtual environment!
Your Responsibilities
- Provide outstanding customer service to Slovak-speaking clients through phone, email, and live chat.
- Effectively manage customer inquiries and issues related to tobacco products.
- Maintain a friendly, professional, and helpful demeanor in all customer interactions.
- Accurately document customer interactions to assist with service improvement.
- Collaborate with team members and other departments to resolve customer issues effectively.
- Participate in ongoing training to stay updated on product knowledge and customer service best practices.
Requirements
- Fluency in Slovak (both written and spoken) is essential. You must ensure that your nationality and native language is clearly stated on your application.
- Strong commitment to delivering excellent customer service.
- Prior experience in customer service or a related field is advantageous but not required.
- Excellent communication and interpersonal skills.
- Ability to work independently from home while remaining self-motivated.
- Proactive attitude and strong problem-solving abilities.
- Willingness to learn and thrive in a flexible and supportive remote work environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...