Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for Slovak-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you have a passion for e-commerce and enjoy helping customers find the best products, this role is for you. You will assist Slovak-speaking clients with their inquiries regarding online retail services, ensuring they have a positive and productive shopping experience. Join a dynamic team dedicated to providing excellent service in the retail industry!
Your Responsibilities
- Provide exceptional customer support to Slovak-speaking clients through various channels, including phone, email, and live chat.
- Handle customer inquiries, assist with product information, and resolve any issues that may arise during the online shopping process.
- Maintain a professional and friendly demeanor in all interactions with customers.
- Document customer interactions accurately to support service improvements.
- Collaborate with team members to ensure a seamless and enjoyable customer experience.
- Participate in training sessions to stay updated on industry trends and best practices in online retail.
Requirements
- Fluency in Slovak (both written and spoken) is essential. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer service or online retail is an advantage, but not required.
- Excellent communication and problem-solving skills.
- Ability to work independently and collaboratively in a team environment.
- Positive attitude and a proactive approach to enhancing customer satisfaction.
- Willingness to learn and grow within a vibrant and supportive environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...