Patrique Mercier Recruitment ES is pleased to offer an exciting opportunity for Slovak-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you are passionate about travel and hospitality and have a knack for assisting customers, this role is ideal for you. You will be responsible for providing top-notch support to Slovak-speaking clients regarding hotel reservations, ensuring they enjoy a smooth and hassle-free experience while planning their getaways. Join us in a dynamic work environment where your skills are valued!
Your Responsibilities
- Deliver exceptional customer service to Slovak-speaking clients through phone, email, and live chat.
- Assist customers with hotel reservations, inquiries, and resolve any issues that arise during the booking process.
- Maintain a friendly and professional demeanor in all customer interactions.
- Document customer interactions accurately to support ongoing improvements in service.
- Collaborate with team members and hotel partners to ensure excellent customer experience.
- Participate in training sessions to stay updated on hospitality trends and best practices.
Requirements
- Fluency in Slovak (both written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
- A strong commitment to providing outstanding customer service.
- Previous experience in customer service or hospitality is a plus, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Positive attitude and proactive approach to customer satisfaction.
- Willingness to learn and grow within a vibrant and supportive environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...