Patrique Mercier Recruitment ES is excited to announce an opening for a Portuguese-Speaking Tech Support Specialist with a renowned electronics company in the vibrant city of Athens, Greece! This position is ideal for enthusiastic individuals who are passionate about technology and eager to assist Portuguese-speaking customers with their technical inquiries. Join our team and be part of an innovative company while enjoying the rich culture and history that Athens has to offer.
Your Responsibilities
- Deliver outstanding technical support to Portuguese-speaking customers regarding a range of electronic products.
- Diagnose and troubleshoot technical problems efficiently, ensuring customer satisfaction.
- Provide guidance on best practices and usage of the company’s products and services.
- Maintain detailed records of customer interactions and technical resolutions.
- Collaborate with team members to continuously improve service quality.
- Participate in ongoing training to stay updated on product developments and technological advancements.
Requirements
- Fluency in Portuguese (both spoken and written) is required. Your application must explicitly include your nationality and native language.
- Strong technical skills with the ability to troubleshoot effectively.
- Prior experience in technical support or customer service is preferred.
- Exceptional communication and interpersonal skills.
- Ability to work effectively as part of a team.
- Willingness to adapt to a fast-paced work environment.
- Commitment to ongoing learning and growth in the technology industry!
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Fully Paid Relocation Package (including a paid flight, transfer, and two weeks' paid hotel accommodation)
Free Greek Lessons, discounts and other perks