🌈 Join Our Mobile Banking Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Portuguese Speaking Customer Support representative in our Mobile Banking Services Department. This is a wonderful opportunity for fluent Portuguese speakers who are passionate about customer service and the evolving world of mobile banking.
In this important role, you will assist Portuguese-speaking customers with their inquiries regarding mobile banking services, ensuring they receive the best support and guidance. If you are eager to make a positive impact in the financial technology space and help others manage their banking needs effectively, we want to hear from you!
Your Responsibilities
- Provide exceptional customer support to Portuguese-speaking clients through multiple communication channels.
- Assist customers with inquiries related to mobile banking services, offering solutions and ensuring satisfaction.
- Maintain comprehensive records of customer interactions in our CRM system.
- Collaborate with team members to achieve service goals and continually enhance customer experiences.
- Participate in ongoing training to stay current with mobile banking technologies and services.
Requirements
- Your nationality and native language must be clearly stated in your application.
- Fluency in Portuguese (written and spoken) is essential.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer support, particularly in banking or technology, is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a solution-oriented mindset.
- Strong analytical skills and attention to detail.
- Willingness to embrace a dynamic work environment and contribute to team success.
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...